Please click on the links below for information
on prices and sizes, how to order, postage and packaging and our returns
policy. If you have any other questions, please feel free to email us at
Prices and Sizes
How to order
What size am I?
Postage and packaging
Prices & Sizes
All shoe styles are priced between £50 and £65,
and the boots are priced at £65 per pair. Prices are inclusive
of VAT. Depending on stock availability, various sizes between 32
and 36 are available in the different styles.
Please visit the online
shop to see the styles and sizes available.
Customers can purchase shoes through the feet-petite
website by selecting the style and size you require, and clicking the ‘Add
to basket’ button.
We use Paypal to process our online payments. Paypal is
free to use and uses highly advanced technology to help keep your account
safe. Customers do not need to own a Paypal account to use this payment
method on the feet-petite website.
Before you order, you will need to know your European
shoe size. If you are unsure what size you may be, take a look at our information
on ‘What size am I?’.
If you would rather pay by cheque or balance transfer,
please send your request to firstname.lastname@example.org.
When paying by cheque, we will need to wait for the
amount to clear before we send the shoes to you. If you would like to carry
out a balance transfer, we will email you the bank details for feet-petite.
Postage and packaging will automatically be added
to your order total when using the online payment. VAT has already been
included in the prices.
If you have any queries relating to payment, please
do not hesitate to contact us by emailing email@example.com.
size am I?
Shoe sizes in high street shops do tend to vary, so
please help us send you the correct size. We recommend that you send an
email indicating your foot measurements to firstname.lastname@example.org.
Please measure the length of your feet and then the
circumference around the widest part. Please measure both of your feet
so that we can aim to send you the best size possible. We cannot however,
guarantee that we will send you the correct size. Should you find the shoes
you have ordered are not correct once you receive them, please return them
to us within 14 days indicating the replacement size you would like to
We recommend looking at other shoes you have to see
if they show you what European size you currently wear. Please note that
if you have been wearing children’s sizes, you will in most cases
need to order shoes that are one whole size bigger.
To give you some idea of the approximate shoe size
you may require, please find below a guide to UK and EU shoe size conversions.
This is however just a guide designed to act as a starting point on deciding
approximately what size you may take.
Feet-petite use Royal
mail (Recorded Delivery) for all UKdeliveries. When ordering online, the UK postage costs will
be added automatically. If purchasing goods for delivery to the European
Union or International, please email email@example.com. (Overseas deliveries are sent via normal post due to high costs involved in Recorded Delivery Abroad)
Shoes £25-£74.99: UK Delivery (5-7 days) £6.00
Shoes £75+: UK Delivery (5-7 days) £7.00
EU Delivery (5-10 days) Price subject to country
International Delivery (5-10 days) Price subject to country
For any queries regarding delivery, please
email us at firstname.lastname@example.org.
Our ethos at feet-petite is
to ensure that we constantly meet and hopefully exceed all of your expectations
when you purchase from us. We understand how long you have been waiting
for your feet to finally feel fashionable, and that means we want to make
sure you feel special!
Therefore, if for any reason you are unhappy with your purchase,
we are more than happy for you to return the goods to us. All that we ask
is that you return the goods in their original condition, with the completed
return form, within 14 days of your receipt. Once we have received the
goods back, and are happy that they are in perfect condition, a full refund
for the cost of the goods will be issued to you straight away. We recommend
that you send the shoes by Royal Mail Recorded Delivery, to ensure they
are returned as safely as possible.
Before we send you the goods that you have ordered, we will
do our best to ensure that we send you the correct size by taking measurements
of your feet. However, if you find that the shoes do not fit once you have
taken delivery or that you would like to try a different style, please
return the goods within 14 days, specifying which size/style you would
like to be sent in replacement. The delivery costs incurred during the
replacement process will be your responsibility, however, we endeavour
to keep the requirement of replacements to a minimum.
If the replacement size/style you would like is out of stock,
we will inform you as soon as possible. We will then discuss with you whether
you would like to order a different style, or if you would like us to refund
the cost of the goods.
If for any reason we send you an incorrect size or style
to what you ordered, please return these goods within 14 days. We will
then ensure that the correct goods are sent out to you as soon as possible.
Should there be any errors on our part, or if you have been sent defective
goods, the delivery charges you incur for returning the goods, and the
additional cost to send the new goods to you, will be paid by feet-petite.
Please return your goods to:
Email us at email@example.com